What To Expect

Thank you for choosing Acupuncture Northwest as the starting point for your path to recovery and healing. We are so passionate about acupuncture and truly believe that it can treat a wide variety of conditions, western medicine cannot. Your road to wellness starts today and our administrative staff is happy to help you through every step of the process.

So many of the patients in our clinic have health, auto accident, or workers compensation insurance coverage benefits that include acupuncture. If you are curious about your insurance benefits, refer to our insurance link or call our front office staff. We are more than happy to help you discover what benefits your insurance plan has and give you an estimate of your coverage. 

How to Schedule Your Appointment?

To make your first appointment, please call our office at 503-493-9389. Let our front desk staff know that you are a new patient interested in setting up an initial appointment. Our administrative staff will work with you to find a time that you can come in. Please note that we do require 24 hours notice for all cancelations. 

What Information to Have?

When you call to set up an appointment our staff will ask for the following information:

  • Your first and last name
  • Your date of birth
  • Your phone number
  • Your address
  • Your email
  • Whether or not we are billing insurance
  • Your insurance company name and member ID

If you have been involved in an Auto or Work-related Accident, you will need to provide the following:

  • The insurance company name
  • Your claim number
  • The date of the accident
  • The state in which the accident occurred
  • The name and phone number of the adjuster or claim representative with whom you’ve been working with.